At raka55, privacy is not just a formality — it is a genuine commitment reflected in how we design our systems, store data, and handle every piece of information you entrust to us.
This Privacy Policy has been prepared by raka55 to transparently explain how we collect, store, use, and protect the personal data of every user who accesses or uses the raka55 platform, including our website and mobile app.
By registering as a member or using raka55's services, you confirm that you have read, understood, and agreed to the data management practices described in this policy. This policy applies to all users located in Indonesia and is an integral part of the Terms and Conditions raka55.
This Privacy Policy applies to data collected through the raka55 platform — our official website and app. If links to third-party platforms are provided, the privacy policy of those platforms applies, not raka55's.
Raka55 is committed to complying with applicable data protection regulations in Indonesia, including the Personal Data Protection Law (UU PDP). We treat user privacy protection as a priority, not merely a legal obligation.
Raka55 only collects data that is strictly necessary to operate the service safely, fairly, and in accordance with legal requirements. The following are the categories of data we collect:
| Data Category | Data Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, national ID/passport number | KYC Verification |
| Contact Data | Phone number, email address | Communication & Security |
| Financial Data | Bank account number, account holder name, transaction history | Transaction Processing |
| Activity Data | Game history, bets, logins, and feature usage | Service Improvement |
| Device Data | IP address, browser type, operating system, device model | Account Security |
| Location Data | Country or region of access (based on IP) | Regulatory Compliance |
Raka55 never collect sensitive data such as passwords in plain text, health information, or religious beliefs. Passwords are always encrypted using one-way hashing before being stored in our systems.
The data we collect comes from several different sources, all within the context of using raka55's services:
Raka55 does not purchase data from third-party data brokers and does not collect data from your social media without your explicit consent.
Every piece of data we collect is used for clear and legitimate purposes. The following are the primary uses of user data at raka55:
Raka55 does not use user data for third-party advertising purposes or sell user profiles to advertisers. The information you provide will not be used outside the context of raka55 services without your consent.
User data security is the top technical priority at raka55. We apply industry-leading security standards to protect every piece of information we store:
Retention period: raka55 retains user data for as long as the account remains active, plus a minimum of 5 (five) years after account closure, in accordance with legal obligations related to financial recordkeeping. Once the retention period ends, data is securely and permanently deleted from our systems.
While we apply the highest security standards, no system is 100% immune to cyber threats. We recommend enabling 2FA and using a strong password on your end for an additional layer of protection.
Raka55 does not sell, rent, or trade users' personal data to third parties for commercial purposes. Data is only shared in the following situations:
Raka55 never share your personal data with advertising networks, market research firms, or social media platforms without your explicit consent.
Raka55 uses cookies and similar technologies to enhance your experience on the platform. Cookies are small files stored on your device when you access our website.
Types of cookies we use:
You can manage your cookie preferences through your browser settings. Disabling functional and analytics cookies will not affect your ability to use raka55's core services, though some convenience features may not function optimally.
As a raka55 user, you have the following rights regarding your personal data. All requests under these rights can be submitted through our customer support team:
You have the right to request a copy of the personal data we hold about you at any time.
If any data is inaccurate or incomplete, you have the right to request that we correct it.
You may request the deletion of your personal data, subject to legal obligations regarding financial record retention.
You have the right to request that we restrict the processing of your data under certain legally valid circumstances.
You have the right to receive your personal data in a structured, machine-readable format.
You may object to the use of your data for purposes beyond those required for the core service.
Requests related to the above rights will be processed within 30 business days following completion of user identity verification. Some requests may take longer if they involve complex legal review.
Raka55 services are strictly intended for individuals aged 18 and above. raka55 does not knowingly collect personal data from individuals who have not reached that age.
If we detect or receive a report that someone under the age of 18 has used our services, we will immediately:
If you know or suspect that someone under the age of 18 is using raka55's services, please report it to our support team immediately so that appropriate action can be taken.
Raka55 may update this Privacy Policy at any time to reflect changes in data management practices, technology updates, or adjustments to newly applicable regulations.
When a material change occurs — one that significantly affects how we use your personal data — we will notify you through:
We recommend reviewing this Privacy Policy page regularly, at least once every three months, to ensure you are always informed about how we manage your data. Continued use of our services after any changes are published will be considered acceptance of the latest version.
If you have any questions, concerns, or wish to submit a request regarding your personal data, please contact the raka55 privacy team through the following channels:
All privacy-related complaints will be taken seriously and resolved within a reasonable timeframe. If you remain unsatisfied after the complaint handling process, you have the right to file a complaint with the competent data protection authority in Indonesia.
This Privacy Policy is written and governed in Bahasa Indonesia. In the event of any discrepancy between another language version (if available) and the Bahasa Indonesia version, the Bahasa Indonesia version shall prevail.
Privacy is not just a document — it is the technical architecture and organizational culture we have built from the ground up.
All data transmitted between your device and raka55 servers is encrypted with 256-bit SSL — the same standard used by international banks.
Raka55 only collects data that is strictly necessary for service operations — nothing more, nothing less. Every piece of data has a clear and defined purpose.
Your personal data has never been and will never be sold to advertising networks or third-party data brokers. Your data exists solely to serve you.
You have the right to access, correct, download, or request deletion of your personal data at any time by contacting the raka55 support team.
Only staff who genuinely require access to specific data are permitted to do so, governed by strict logging and audit trail systems.
Raka55's security systems and data management practices are regularly audited by independent security consultants to ensure protection standards are consistently maintained.
The most frequently asked questions from users about personal data management on the raka55 platform.
Join hundreds of thousands of players across Indonesia who enjoy online entertainment with full confidence that their data is safe with raka55.